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Hope International

During my time working with HOPE International, I assisted the microfinance team in research and analysis for an expansion project. Apart from my main expansion project, I also developed a cultural manual and culural manual templates, reviewed and edited quarterly reports through PowerBI, created an initial draft for a help page for a Burundian banking app, and scraped all content from all microfinance institutions network wide for webpage revamps. 

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Presentation Design 

Tool Building & Analysis

Click above to download MFI Africa Greenfield Research.xlsx

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I developed an excel tool to grade 57 African countries in 7 different categories comprised of data from 26 different metrics. You can view the tool by selecting the XLS file. 

 

On the tool you will find a "Master Sheet" tab, which contains all the data points for each country in each metric. You will also find a "Weighted Grade" tab, which organizes and measures the data points and then returns the overall desirability score of each country (see cells G4:G57 or table "Country_Overall_Rank").

 

The images provided account for about 5% of  this project.  I recommended opening the excel file to view the full tool.  For further information on how the tool works, view the "Tool Instructions"  tab located on the sheet. 

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Cross Cultural Manual

Assignment: 

Develop a cross-cultural manual to be used by HOPE staff members in preparation for business trips overseas. 

 

Process: 

I began by outlining everything HOPE might want in the manual. Unlike other culture manuals I've worked on in the past, this manual was specifically for business etiquette. After researching a list of what typically goes into business etiquette manuals, I drafted an outline and proposed it HOPE. 

Once the outline was approved, I developed a list of questions I needed answers to in order to create quality and comprehensive content. I also created a list of potential interviewees for each nation. Interviewees tended to be business professionals native to the country, but also business professionals who had previously resided in each nation. 

 I collected and organized the responses of interviewees into a spreadsheet and cross checked answers with other interviewees for confirmation.

After compiling all of the relevant information, I designed a template to be used for future cross-cultural manuals. Once the template was finished, I was able to complete the Rwandan cultural manual and begin manuals for four other nations. 

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